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The settings panel is divided into 3 parts. 

  • General
  • Email
  • License

General: In the General section you will be able to enable/disable the guest submission, control the chat head position(Right, Middle, Left), and set the user message page (the page where users will be able to see their conversations from the frontend). The page you will select here, has to be created with this shortcode,

[helpgent_messages]


You can set the video/voice message length, resolution, size, and duration. 


Email: You can enable/disable the email notification and control the admin event and user events. 


You have to set the From Name and From Email. 

Email Template: In the Email Template you can enable/disable the header and footer and set the color of the header. 


You can also edit the templates according to your wish. 


Lastly to activate the License key you have to enter your license key and Activate it. 

Note: Available ins the pro version only

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