HelpGent allows guest users to submit their responses anonymously. To enable the option the admin must turn on the “Allow anonymous submission” in the form settings.
When this option is turned on, the user can submit the listing as an anonymous user. Meaning, users, will not have to validate to submit the response at the frontend. Therefore, the user validation screen will be disabled at the form configuration.
On the other hand, if the “Allow anonymous submission” is turned off, the users must be validated for submitting the form whether the users are registered or guest users. Therefore the user validation screen will be enabled.