Introducing the "No Media" layout for HelpGent – a streamlined and efficient option for users looking to create forms swiftly. With this layout, users can easily add elements without the need for individual media attachments on each screen. The simplicity of the "No Media" layout is complemented by a single background image that seamlessly reflects across all screens.
With the TAC element, you can seamlessly incorporate terms and conditions into your forms, ensuring clarity and compliance. The GDPR Consent element empowers you to seek explicit consent from users, promoting transparency in data processing. Additionally, the Statement element offers a straightforward way to display essential statements, accompanied by a continue button for a smooth transition between form sections.
With HelpGent, you can effortlessly create engaging quizzes within your forms. Craft questions, set options, and even define correct answers to evaluate user knowledge or preferences
Media will be stored in Google Drive which will reduce server requests and load media faster to speed up your site
- Reply: Reply to a specific message
- Forward: Forward a message to other users
- Edit: Typo? No worries, just edit the message
Directorist Integration will let listing owners create contact forms with video, audio, & text functionality to connect with their clients.
Delete a specific message completely
Payment Forms in HelpGent! Easily collect payments for your services or products with our upcoming feature. Streamline transactions directly within your forms for added convenience.
Unleashing Unsplash Integration in HelpGent! Say goodbye to the hassle of media uploads. With our upcoming integration, you can effortlessly enhance your forms by directly accessing the vast libraries of Unsplash.
Get more information from your users with additional fields like
- File Upload field
- Checkbox
- Radio
- When you unsend a message, it is no longer visible to anyone in the chat
- Trashing a message will store it in a Trash so you could recover them
Add agents to manage the customers under the admin’s supervision
- Assign conversations to agents
- Agents can respond to assigned tickets or unassigned
- When a user is online
- When a support agent is online
- Upon receiving a new message
One-to-one private conversation with your user
Integration with the most requested CRM tool. Share with us your favorite tool
Research in progress. More info will be provided later
Add/Edit capabilities of the agents
Automatically transcribe videos to text
Compress media efficiently for better optimization
Embed a Youtube Video into the chatbox
Media will be stored in Bunny Storage which is one of the fasted and cheapest. It will significantly reduce server requests and load media faster to speed up your site
Elevate your form-building experience with HelpGent's advanced logic feature. Now, you can add conditional rules to individual elements – redirect users to specific screens based on their choices, implement AND/OR logic for dynamic branching.
Harness the power of every user interaction with HelpGent’s "Save Incomplete Data" feature. This functionality ensures that not a single piece of valuable user input goes unnoticed or lost. Even if a user doesn’t complete the entire form, their responses won't be in vain. Form owners can access and save the information entered up to that point, allowing for a richer and more comprehensive understanding of their audience’s needs and preferences.
Create multiple screens with conditional videos and make the form more interactive
- Has multiple use cases - get feedback, create job applications, service quotations, etc
- Create multiple steps with questions before getting input from the user
- Add videos to each step to engage users better
Comprehensive report showcasing user preferences and responses. Easily track individual option choices, identify the top selections, and delve into detailed response data for informed decision-making.
Delete a specific message completely
Media will be stored in Google Drive which will reduce server requests and load media faster to speed up your site
- Reply: Reply to a specific message
- Forward: Forward a message to other users
- Edit: Typo? No worries, just edit the message
Directorist Integration will let listing owners create contact forms with video, audio, & text functionality to connect with their clients.
Display a list of all your guests and registered users who contacted through HelpGent
- Collect leads
- Export to CSV and run campaigns in marketing tools
- Convert guests into potential users
With the screen recording option, you and your customers can send screen recordings from the chat window
Users can keep track of their conversations, manage and communicate using the front-end customer portal
Initially, anyone can send messages, including anonymous individuals who have not registered. After sending a message, a token is sent to the guest user's email to keep a track of the conversation and to follow up without having to register
Create unlimited forms with different intro videos, messages, and color combinations
Now that you have created a number of forms, you can now display them on selected pages
Both users and the admin can upload videos from the dashboard or within the chatbox itself
Record videos from the chat interface. You no longer have to leave the chat window to record a video
Enjoy the voice recording facility absolutely free of cost. Unlike other messaging systems, you have the option to preview the recording before sending it
Add tags to manage the conversations. It helps you to find certain conversations in a quick and hassle-free way