Get the power to communicate with your audiences/customers/clients/desired ones asynchronously with the most personalized communication system using video messaging, voice messaging, text messaging, and screen recording.
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Video Message
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Voice Message
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Screen Record
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Text Messages
Increase audience engagement
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Be engaging to customer inquiries & response them humanly
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Let your audience understand your responses & engage conveniently
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Respond clearly, concisely, and friendly through asynchronous video communication
Increase Satisfaction & Retention
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Get rid of the hassle of having to be in the same place at the same time
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Provide a more personal touch to your customer in seconds with video messaging
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Give your customer a way through screen recording to show the issues they may face
Increase Potential sales
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Convert prospects into customers and keep sales lights on.
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Make your website profitable by engaging with asynchronous video messaging
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Create back-and-forth communication that's interactive and engaging in order to strengthen your sales.
Text
Messages
HelpGent allows you to have asynchronous video messaging to communicate with anyone, anytime, without needing to be available at the same time.
With asynchronous voice messaging with HelpGent, you can leave a voice message for someone and they can respond at their convenience in the same way.
With the HelpGent screen recording & sharing feature, you can present any question you want to get the answer in a form of asynchronous messaging.
Communicate through engaging text messages by HelpGent that will get your audience talking asynchronously with an ease.
Why use HelpGent
If a picture is worth a thousand words, then a video is worth a million. Research shows that our brain processes visuals 60,000 times faster than text. That’s why HelpGent comes in for having a visual communication asynchronously!
Designed for better communication
HelpGent is designed to help you better understand and be understood asynchronously by your audience. Communicate asynchronouly through video, voice, text, and, screen recording to make your communicative experience more comprehensive, efficient and effective.
Get personalized customer support with video
Our personalized support system will make sure your needs are always met. With asynchronous video messaging, you'll be able to see and hear your customer. Along with voice & textual message, a video record of your screen lets the agent see the issues in more detail.
Turn Potential Leads into Customers
Get rid of the mundane task of answering customer emails and focus on the big picture. Communicate with your customers asynchronously, get more customers by making it easy for them to contact you and turn then into customers.
Forge a stronger relationship with your customers
Your customers are the lifeblood of your business. Show them you care with our easy-to-use communication tool. Byusing HelpGent, you'll be able to connect with your customers on a deeper level, fostering loyalty and repeat business.
What makes HelpGent special from all traditional methods
Live Chat
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Live Chat happens real-time
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Requires synchronous feedback from the
recipients
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Live Chat supports instant messaging
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Conversation history cannot be found for
further use
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Can’t recover the interrupted conversation
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Having LiveChat is prolific but expensive
HelpGent
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Using HelpGent,conversation happens over time
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Allows Asynchronous feedback from the
recipient
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HelpGent doesn’t need to send messages instantly as you get the flexibility
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Conversation history is preserved for further
use
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You can recover the interrupted conversation
anytime
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Having HelpGent is both prolific and
affordable
Traditional Contact
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After a person closes the site with your contact form, all answers disappear. They won’t be able to reread them
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Much spam anticipated
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Doesn’t allow any video and audio messaging
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Doesn’t allow any screen recording & sharing
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Not that much personalized
HelpGent
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You can recover all conversation happened using HelpGent
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Not spammy at all
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HelpGent allows video and audio messaging with ease
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Allow screen recording & sharing
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Much personalized
Floating Chat Widgets
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Constant presence of chat widgets can be disruptive to the user
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Often block key page content
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One needs to connect with customers in real time for delivering customer support
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Do good but cost more
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No screen sharing option
HelpGent
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Doesn’t create any annoyance for users
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No chance to block any page
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It doesn’t require you to connect with your clients in real time for offering customer support
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Does big while costs less
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Screen sharing is a big YES
How HelpGent makes your business run better
Connect with your audience more effectively by speaking to them asynchronously that matters for your business. Make the conversation happen whenever is suitable for you, without having to be in the same place at the same time.
The power of one-to-one conversations
Take your one-to-one communication to the next level by scaling it. You can scale one-to-one customer conversations without sacrificing quality or humanly vibe. With zero coding required you can streamline a powerful communication system on your website.
Make Your Communication Fun
Improve your communication skills to enhance your relationships, connect with your audience, and close more deals.
Get more done in less effort
You need to spend no time waiting in order to start with your recipients. Set up video messaging and screen sharing so you can discuss things directly and efficiently.
Reduce Customer Support Costs
Decrease the costs of caring for your tech support service by reducing the number of live tech support agents and cutting the services received from a third-party software.
Get More Conversion
People love to interact with real human with facial expression. Use pre-recorded video to stand out and help to jump up your conversion significantly.
HelpGent in numbers
The numbers & reality are 100% factual. Statistics shows the real numbers & numbers always speak the truth. HelpGent can help you understand these numbers as indicated by the statistics.
68%
68% of consumers prefer watching videos to learn about new products or services, as compared to other forms.
95%
Viewers retain 95% of a message when they watch it in a video compared to 10% when reading it in
text.
50%
Nearly 50% of people watch more than five videos a day. It’s clear, video communication is ubiquitous.
80%
80% of the internet is the video and 80% of viewers remember what they watch, 50% of them take action afterward.
Get Personal with
Face-to-Face Video Messages
Face-to-Face Video Messages
There's something about seeing someone's face and hearing their voice that makes a video message more personal than a text or email. That's where HelpGent comes in. Use face-to-face asynchronous video interactions to build stronger relationships with your audience.
Try HelpGent today
with ease!